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21st Congress of the International Ergonomics Association, IEA 2021
; 222 LNNS:508-514, 2021.
Article
in English
| Scopus | ID: covidwho-1340356
ABSTRACT
Communication is a fundamental tool in health crisis management, such as the COVID-19 pandemic. This study addressed the communication of the official agencies and the main Brazilian governmental stakeholders on Twitter. The analysis carried out showed inconsistent, incongruous, and conflicting information that includes misinformation and scientific negationism, hindering the implementation of non-pharmacological care strategies measures needed to reduce the virus’s spread, contributing to thousands of deaths by COVID-19 reached by the country caused by the pandemic. © 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.